Info@bukitlawangtravel.com
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Local team · Personal support · Responsible travel
Let’s plan your Bukit Lawang adventure.
Tell us what you would love to experience. A real member of our local team will help you create the right jungle trek, tour, stay and transport plan.
Choose your easiest way
Talk directly with our team.
For the fastest assistance, choose the WhatsApp contact that best matches your preferred language or location.
Europe Contact
German & English assistance
+49 1624 798 611Bukit Lawang Contact
Bahasa Indonesia & English
+62 813 657 5060Email Us
Best for detailed itineraries and documents
info@bukitlawangtravel.comVisit Us
Jalan Orangutan, Bukit Lawang, North Sumatra
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Send us your trip ideas.
Share a few details and the form will prepare a clear WhatsApp enquiry for our team. You can review the message before sending it.
Plan my Bukit Lawang trip
Personal replyFind us in North Sumatra
At the gateway to the rainforest.
Bukit Lawang is located beside the Bohorok River and Gunung Leuser National Park, approximately 3–4 hours by road from Medan or Kualanamu Airport.
Before you contact us
Frequently asked questions.
A few quick answers to help you start planning with confidence.
How quickly will I receive a reply?
We usually answer WhatsApp enquiries quickly during daytime in Indonesia and Europe. More detailed custom itineraries may take a little longer.
Can you arrange trekking, accommodation and transport together?
Yes. We can help combine jungle trekking, local activities, accommodation and private or tourist-bus transport into one clear travel plan.
How do I confirm a booking?
After you approve the itinerary and price, a deposit is normally required to secure guides, equipment, accommodation or transport. The remaining amount can be explained clearly before confirmation.
Can families with children contact you for advice?
Absolutely. Tell us the children’s ages and your preferred activity level so we can suggest a suitable, comfortable and responsible experience.
Can you create a custom Sumatra itinerary?
Yes. We can discuss combinations involving Bukit Lawang, Berastagi, Lake Toba, Tangkahan and other destinations according to your available time.
Your rainforest journey starts with one message.
No booking bot and no pressure. Tell us your ideas and receive personal advice from people who know Bukit Lawang.